Returns & Exchanges

Because we are a small, slow-fashion jewelry brand and many of our items are  made-to-order, we do not offer refunds at this time.

However, we do want you to be happy with your purchase! We offer free exchanges or store credit within 14 days of receipt on all unworn, like-new merchandise. To initiate the exchange process, please follow this link. Please return your item in original condition and include your packing slip and original packaging. Your first exchange is free.

All customized and fine jewelry items are FINAL SALE. Items purchased during a sample sale or with a discount of over 34% are also considered final sale.

Damaged Items

While we inspect all items carefully before we ship, should an item show up broken or defective we will be glad to issue you a replacement or repair it and get it back to you. If this is the case, please let us know within 3 days of receiving your purchase. 

Cancellations

Should you request an order to be cancelled after more than 12 hours have passed, your order will be subject to a cancellation fee of $20 or 25% of the order, whichever is less.